Makam
MAKAM Market Research

Employee surveys

Your employees are your assets.

Employee surveys facilitate an evaluation of staff’s specific problems, internal communication, satisfaction, attitudes, expectations, needs and suggestions for changes, and they provide a comparison of self-assessment and external assessment.

Employee survey procedure

  • The survey is usually carried out in person, online or in writing. Data collection, processing and analysis are carried out discreetly and anonymously. The data is prepared and processed electronically.
  • Satisfaction scores can be calculated, and a comparison between self-image and public image can be created.

Examples of applications of employee surveys

  • Generating information on employee attitudes, wishes and suggestions
  • Assessing employee satisfaction
  • Analysing internal communication and customer orientation
  • Analysis of potential divergences between self-image and public image
  • Comparative analyses with customer satisfaction studies or mystery research